About the course

Description:

This course focuses on strategies and techniques for effectively managing challenging behaviours in various settings. Participants will learn practical approaches to de-escalate conflicts and promote positive communication.

Key Highlights:

• Understand the underlying causes of challenging behaviours
• Develop de-escalation techniques
• Improve communication skills in conflict situations

What you will learn:

• Enhanced Understanding
  Gain insights into the root causes of challenging behaviours and their impact on individuals and groups.
• De-escalation Techniques
  Learn effective strategies to defuse tense situations and prevent escalation of conflicts.
• Positive Communication
  Master the art of communicating constructively in challenging scenarios to foster better outcomes.